Refund Policies

1. Refund Eligibility

• Service Eligibility: We offer various services, and each service may have its own refund eligibility criteria. Please refer to the specific service description or contact our customer support for detailed information.
• Timeframe: Refunds are generally processed within 30 days of the request, but the processing time may vary depending on the nature of the service.

2. Requesting a Refund

To request a refund, please follow these steps:

• Contact Customer Support: Reach out to our customer support team through the contact information provided on our website. Describe the reason for your refund request and provide any relevant details.
• Provide Documentation: In some cases, we may require supporting documentation to process your refund, such as order numbers, service details, or proof of payment.

3. Refund Process

• Approved Refunds: If your refund request is approved, we will initiate the refund according to the original payment method. Refunds may be issued as credit to your account or returned to the original payment method used for the purchase.
• Refund Denial: We reserve the right to deny refunds in certain situations, such as if the service has been substantially completed, if it violates our terms of service, or if the request falls outside the stated refund eligibility criteria.

4. Cancellations

• Cancellation Policy: If you wish to cancel a service or order, please refer to the specific cancellation policy associated with that service. Cancellation policies may vary based on the nature of the service.

5. Contact Us

If you have any questions or concerns regarding our refund policy, please contact us at whatsapp: +447361611922 or email us at [email protected]. Our customer support team will be happy to assist you.

6. Changes to this Policy

We reserve the right to update or modify this refund policy at any time. Any changes will be posted on our website, and the date of the latest revision will be indicated at the top of the policy.

Please review this policy periodically to stay informed about our refund guidelines.